Teamleader Front Office
Teamleader Front Office
Are you the new teamleader of Camping Zeeburg? Is service in your DNA and are you eager to give our guests a relaxed and unforgettable holiday? Are you a stress-resistant, enthusiastic go-getter looking for a job where no two days are the same?
Then we have the job for you!
Our Teamleader….
Is the face of Camping Zeeburg. With your big smile and enthusiastic attitude, you make sure our guests have an amazing holiday, from arrival to departure. You are the central link, the first point of contact for both guests and colleagues.
You guide and motivate the front office team so they can excel at their work. At the same time, you keep an overview of everything happening on the campsite. Whether it’s challenging situations, unusual guest behaviour, or ad hoc issues, you always know what’s going on and make sure solutions are found. Thanks to your organisational talent and communication skills, the days run smoothly and tasks are handled efficiently.
From processing group reservations to creating social media posts, and from managing the shop to setting up new procedures, you tackle it all with confidence. In short, you are our new Front Office teamleader!
A selection of your tasks
Managing, coaching, coordinating and onboarding the front office team
Creating and improving procedures where needed
Checking payments and outstanding balances
Actively posting on social media
Handling complaints and ensuring guest satisfaction
Processing and coordinating group reservations
Jumping in ad hoc wherever needed across departments
Placing orders and managing the shop
Ensuring compliance with HACCP guidelines
Do you recognise yourself?
You have experience with team-oriented leadership
You are hospitable, communicative and service-minded
You are a hard worker who likes to roll up your sleeves
You are solution-oriented, empathetic and stress-resistant
You work accurately and analytically
You are flexible, including weekends, holidays and peak periods
You have experience with Office 365, especially Excel, and learn new (reservation) systems quickly
You live in Amsterdam or nearby, local knowledge is a plus
You have MBO level thinking and working ability
You speak good Dutch and English, German is a bonus
What do you get in return?
A good salary according to the Recreation CAO scale 6, ranging from €2,800 to €3,600 gross per month based on full-time employment
8% holiday allowance and bonuses of 25% on Sundays and 100% on public holidays
Immediate pension accrual
20% staff discount
Space to share your ideas and initiatives, regardless of how long you’ve worked with us
Access to online courses and training, from language courses to mindfulness
An unforgettable work experience at a unique location and the chance to make new friends
"“The best part is that you meet so many people from all over the world in one day.” Jessie
Excited?
Can’t wait to get started?
Click the button below and send us your motivation!
Acquisition is not appreciated.